Limited Lifetime Warranty Policy

Hey there! Thanks for choosing Crashparts.com - we’re thrilled to have you as part of our crew! We believe in making awesome products that last a lifetime, and we’ve got your back if something ever goes wrong.

What’s Covered

Our Limited Lifetime Warranty specifically covers manufacturer defects. If your product fails due to a design, material, or build issue, we’ll replace it. This includes:

• Structural Integrity: Cracks or fractures in the base material occurring under intended use.
• Wiring Defects: Faulty internal wiring, flickering, or connectivity issues caused by manufacturing.
• Water Intrusion: Water buildup inside the part that is not cleared by internal venting.
• Material Failure: Component delamination or failures that should not happen under normal conditions.

What’s Not Covered

• Everyday Wear and Tear: Fading, thinning, or "life happening" over years of use.
• Impact and Accidents: Damage from crashes, racing, or off-road abuse.
• DIY Fixes: Damage caused by improper installation, over-torquing, or unauthorized modifications.
• Cosmetics: Surface scratches, rock chips, or UV fading.
• Lost or Stolen Items: We miss them too, but we can't replace what isn't there.

Zero-Cost Claims Process

If you've got a defect, we don't want you to pay a dime for the fix. We cover the full cost of the replacement part and all shipping fees for valid warranty claims.

1. Contact Us: Email [email protected] with your order number and clear photos of the issue.
2. The Review: Our team will review the photos to confirm it's a manufacturing defect.
3. Pre-Paid Label: Once approved, we will send you a pre-paid shipping label to send the defective part back to us (if required).
4. Fast Replacement: We’ll ship your replacement item ASAP-both the part and the shipping are on us.