Accessibility Statement

Our Commitment

CrashParts.com, operated by Performance Depot LLC, is committed to making our website accessible to all users, including people with disabilities. We believe every customer deserves a seamless shopping experience, regardless of ability or the technology used to access our site.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a range of disabilities, including visual, auditory, motor, and cognitive impairments.

What We're Doing

We are taking the following steps to ensure accessibility on CrashParts.com:

• Providing text alternatives for product images so screen readers can describe our parts accurately
• Ensuring our site can be navigated using a keyboard alone, without requiring a mouse
• Maintaining sufficient color contrast between text and backgrounds for readability
• Using clear, descriptive labels on all forms, buttons, and interactive elements
• Structuring pages with proper headings and landmarks to support assistive technologies
• Making our vehicle finder and checkout process usable with screen readers and keyboard navigation

Known Limitations

While we work toward full compliance, some areas of our site may not yet be fully accessible. We are actively identifying and addressing these issues. If you encounter a barrier, please let us know so we can prioritize a fix.

Need Help? We're Here for You

If you have difficulty accessing any part of our website, or if you need assistance placing an order, finding a part, or completing a return, our team is ready to help. We are happy to assist you by phone or email as an alternative to using the website.

When contacting us about an accessibility issue, please describe the problem you experienced and the page URL if possible. We will do our best to respond within 2 business days and provide the information or assistance you need.

Feedback

We welcome your feedback on the accessibility of CrashParts.com. Your input helps us improve the experience for all customers. Please contact us using any of the methods above to share suggestions or report issues.