FAST SHIPPING (USA ONLY) FAST SHIPPING (USA ONLY)
HASSLE-FREE RETURNS HASSLE-FREE RETURNS
GUARANTEED TO FIT GUARANTEED TO FIT
FAST SHIPPING (USA ONLY) FAST SHIPPING (USA ONLY)
HASSLE-FREE RETURNS HASSLE-FREE RETURNS
GUARANTEED TO FIT GUARANTEED TO FIT

Privacy Policy

At Crashparts, your privacy is a big deal. We’re committed to protecting your personal info while giving you the smoothest, safest, and most enjoyable shopping experience possible. So grab a coffee and let’s walk through how we handle your data.

1. What We Collect (and Why)

We collect a little info to make your experience awesome - nothing shady here!

A. Stuff You Tell Us Directly

When you make an account, place an order, or reach out to our support heroes, we collect:

  • Identifiers: Your name, shipping & billing address, email, phone, and IP address.
  • Payment Info: Credit card details are handled by trusted third-party processors (we never see your full card number). We do keep a record of your transactions.
  • Account Details: Username, password, order history, and saved vehicle info (make, model, year).

B. Stuff We Collect Automatically

When you browse our site, some data is collected behind the scenes:

  • Usage Data: Pages visited, products viewed, and how long you hang around.
  • Device Data: Browser, operating system, screen size, etc.
  • Cookies: They help us improve your experience and show you the right info. You can turn them off in your browser anytime!

2. How We Use Your Info

We use your data to make things work smoothly (and a little more awesome):

  • Fulfill Orders: Ship your headlights and send tracking updates.
  • Customer Support: Help with returns, price matches, and other requests.
  • Account Management: Keep your profile, saved cars, and order history tidy.
  • Marketing Magic: Send you deals, product drops, and updates (only if you say yes!).
  • Security: Keep your account and transactions safe.
  • Improvements: Learn what works (and what doesn’t) so we can keep leveling up.

3. When We Share Your Info

We don’t sell your data - ever. But sometimes, we share it with trusted partners to help us do what we do best:

  • Payment Processors: To handle secure transactions.
  • Shipping Carriers: FedEx, UPS, USPS - the crew that gets your order to your door.
  • Marketing Partners: To help send you the right promos and updates.
  • IT & Security Teams: To keep the site running fast and safe.
  • Legal Stuff: If the law says we have to (court orders, subpoenas, etc.).
  • Business Transfers: If our company ever merges or changes hands (rare, but we’ll still keep your data safe).

4. Your Privacy Rights

Depending on your location, you may have specific rights when it comes to your data:

  • Access: See what info we have about you.
  • Correction: Fix anything that’s inaccurate.
  • Deletion: Ask us to delete your data (within reason).
  • Opt-Out: Say “no thanks” to marketing emails anytime.

Just shoot us a message and we’ll take care of it.

5. Data Security

We use encryption, secure servers, and other safety tools to keep your info protected. That said, no internet connection is 100% hacker-proof, but we work hard to keep your data safe and sound.

Thanks for trusting Crashparts - where your car (and your privacy) shines bright!